(Date of Last Revision: July 23, 2018)
The website hayespersformance.com; www.hayesbrake.com; www.manitoumtb.com; www.ProTaperMTB.com; www.sun-ringle.com; www.wheelsmith.com; and www.suncomponents.com (collectively or individually referred to as “the Site”) is owned and operated by HB Performance Systems, Inc. d/b/a Hayes Performance Systems and its Affiliates (collectively, “Hayes,” “we,” or “us”). The Site provides information regarding products offered by Hayes and the ability for interested customers to obtain information on the products and services provided by Hayes and in some cases, purchase goods through the Site (the “Services”). The “Affiliates” of Hayes include: Hayes Bicvcle Group, Inc.; HB Powersports Group, Inc.; HB Specialty Products Group, Inc.; HB Performance Systems GmbH; and HB Government Systems, LLC.
We collect your information only when you provide it to us and we collect only the minimum amount of information necessary. We do not sell or rent your information to third parties.
Information We Collect
We collect Personal Information that you choose to provide to us when you contact us to request information regarding our products and services, when you purchase products, for tech, warranty or other support, to apply for employment, or when you otherwise use the Services.
We may collect contact information including your name, address, shipping address, email, phone number, and country of residence (“Contact Information”).
We also collect analytical information such as the time of your visit, pages visited, and time spent on each page of the webpages; referring site details; network location; products you viewed, browser type, operating system, IP address, and device information (“Analytical Information”).
We may also collect Personal Information from third parties, including when you choose to participate in a third-party application or features such as one of our social media pages or a similar application or feature on a third-party website.
How We Use Your Information
We use your Personal Information to provide you the Services and to receive and respond to your inquiries about products, services, warranties, or support. To address your questions, we may subsequently need to request additional information. We may use your Personal Information to contact you about products or services of Hayes that we believe may be of interest to you.
When you use the Services, we automatically collect and use Analytical Information in order for us to track your movement on the Site to improve our layout and page arrangement, get information on your browser type to ensure our Site remains compatible with the browsers used by our customers, improve your experience with our Services; and to promote Hayes’ products. We use your Analytical Information in the aggregate to determine market trends and trends in customer behavior.
Information Sharing and Disclosure
We may share your Personal Information to provide a product or service you have requested. We may share your Personal Information with our Affiliates for their marketing purposes.
We may share your Personal Information with service providers that perform tasks on our behalf related to our business, such as analytical services, marketing services or may provide you advertising on our behalf, customer service, employment services, or social media services.
We may disclose your Personal Information as required or appropriate by law, including to comply with legal process and to respond to requests from public and government authorities; to enforce our terms and conditions, including investigations of potential violations thereof; to detect, prevent, or otherwise address fraud, security, or technical issues; and to protect our operations.
We may share or disclose your Personal Information with your consent.
Your Personal Information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding.
You may limit collection of certain of your Personal Information by not sharing it with us. However, it’s important to remember that if you limit the collection of your information, the Services may not function properly and we might not be able to respond to your questions.
We use “cookies,” a small text file transferred to your device, along with similar technologies (e.g., internet tag technologies, web beacons, embedded scripts) to help provide you a better, more personalized user experience. These technologies are used to:
- Make the user experience more user friendly;
- Remember your preferences (e.g., browsing language, usage preferences); or
- Help us understand and improve how visitors use our website, including which of our pages and products are viewed most frequently.
The Options/Settings section of most internet browsers will tell you how to manage cookies and other technologies that may be transferred to your device, including how to disable such technologies. You can disable our cookies or all cookies through your browser settings. Please be advised that disabling cookies through either method may impact many of our website’s features.
We use the following cookies:
- Strictly necessary cookies that are required for the operation of our website
- Analytical/performance cookies that allow us to recognize and count the number of visitors, see how visitors move around our website, and help us improve the way our website works
- Functionality cookies that enable us to personalize our content for you
- Targeting cookies record your visit to our websites, the pages you have visited and the links you have followed.
- Google Analytics:
Do Not Track
Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, the website does not currently interpret, respond to or alter its practices when it receives “Do Not Track” signals.
Links to Social Media
We maintain reasonable technical safeguards to protect the security, integrity and privacy of your Personal Information. However, no method of Internet transmission or electronic storage is 100% secure or error-free, so it is never possible to guarantee absolute security.
Notice to California residents
Notice to Utah residents
We only disclose your personal data to our Affiliates for our Affiliate’s direct marketing purposes.
Commitment to Children’s Privacy
In compliance with the Children’s Online Privacy Protection Act, 15 U.S.C., §§ 6501-06 and 16 C.F.R., §§ 312.1-312.12, this website does not collect information from children under 13 years of age, and we do not intentionally collect information from persons under eighteen (18) years of age. Use of the Services is limited to users that are eighteen (18) years of age and older. By using the Services, you represent that you are eighteen (18) years of age or older.
Policies of Other Websites